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3194-2025

To authorize the Director of the Department of Public Utilities to modify an existing contract with i3 Milestone, LLC. by increasing funding for the Customer Self-Service Portal Agent Chat and FAQ Chatbot licenses; and to authorize the expenditure of $198,000.00 split between the Electricity, Water, Sanitary Sewer, and Stormwater Operating Funds. ($198,000.00)

Ordinance Passed Introduced November 17, 2025

What this record is

Held by
Milestone, LLC 6 records across this site
Amount
$198K
Runs until
November 17, 2026 32 days — goes back out to bid date calculated from a contract term stated in the attached agreement, not quoted directly
Type
contract
Field
Construction
Compared to
$198K – $1.57M the middle half of 6 other Milestone, LLC contracts; median $296K

construction contracts in OH that end within a year →
Governments publish the end date in the award. That date is when the work goes back out to bid, and it is usually stated years ahead.

Read automatically from the title of the official record. The source document below is authoritative.

Milestone, LLC also holds

To authorize the Director of the Department of Public Utilities to renew an existing contract with i3 Milestone, LLC. by increasing funding for the Cu… $296K Columbus, OH ends Jan 6, 2027 To authorize the Director of the Department of Public Utilities to modify an existing contract with i3 Milestone, LLC. by increasing funding for the C… $45K Columbus, OH ends Sep 2, 2026 To authorize the Director of the Department of Public Utilities to enter into a service agreement with i3 Milestone, LLC. for customer self-service po… $220K Columbus, OH ends Feb 18, 2026 Use of a Cooperative Contract for a Four-Year Initial Term, with Six One-Year Renewal Options for a Customer Engagement Portal Solution for the Depart… $1.57M Mesa, AZ ends Dec 26, 2028 Recommendation to adopt Specifications No. RFP TI-23-202 and award a contract to i3 Milestone, LLC, of Nashville, TN, for software licenses and profes… $1.75M Long Beach, CA ends Oct 16, 2025
Committee
Public Utilities & Sustainability Committee
Requested by
Utilities Drafter
Introduced
November 17, 2025
On agenda
December 15, 2025
Passed
December 18, 2025

Where it was heard

Columbus City Council Dec 15, 2025 Approved Pass Columbus City Council Dec 8, 2025 Read for the First Time

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