23-1225
Recommendation to adopt Specifications No. RFP TI-23-202 and award a contract to i3 Milestone, LLC, of Nashville, TN, for software licenses and professional services for implementation of a Customer Self Service Web Platform (CSWP) solution, in a total contract amount not to exceed $1,749,963, inclusive of a one-time installation cost of $592,900 with a five (5) percent contingency of $29,645, for a period of two years, with the option to renew for three additional one-year periods, at the discretion of the City Manager; and, authorize City Manager, or designee, to execute all documents necessary to enter into the contract, including any necessary subsequent amendments; Increase appropriation in the General Services Fund Group in the Technology and Innovation Department by $822,545, offset by a transfer of funds from Long Beach Utilities and the Public Works Department; and Increase appropriation in the Refuse Fund Group in the Public Works Department by $224,802 offset by funds available to transfer to the General Services Fund Group. (Citywide)
What this record is
- Held by
- Milestone, LLC 6 records across this site
- Amount
- $1.75M
- Runs until
- no end date published in this record
- Type
- rfp
- Field
- Technology
Read automatically from the title of the official record. The source document below is authoritative.
Milestone, LLC also holds
To authorize the Director of the Department of Public Utilities to renew an existing contract with i3 Milestone, LLC. by increasing funding for the Cu… To authorize the Director of the Department of Public Utilities to modify an existing contract with i3 Milestone, LLC. by increasing funding for the C… To authorize the Director of the Department of Public Utilities to modify an existing contract with i3 Milestone, LLC. by increasing funding for the C… To authorize the Director of the Department of Public Utilities to enter into a service agreement with i3 Milestone, LLC. for customer self-service po… Use of a Cooperative Contract for a Four-Year Initial Term, with Six One-Year Renewal Options for a Customer Engagement Portal Solution for the Depart…- Committee
- City Council
- Introduced
- October 16, 2023
- On agenda
- October 24, 2023