Citizen Relationship Management (CRM) System Overview (2:30 pm) Details: A presentation about CRM, a tool for citizens and staff to place service requests and to track the work until it is completed. You will see how service requests can be made, the various types of service items and how the work can be monitored and tracked. Presenter: Sherry Coulter, Information Technology Director

Committee

CITY COUNCIL WORKSHOP

Requested by

Information Systems

Introduced

January 23, 2018

On agenda

January 26, 2018