docketcity.com
26-0196

Under Administrative Policy No. 34 for competitive bids or requests for proposals (AP 34), determine that an exception to the competitive bidding requirement under AP 34 is satisfied and a suspension of competition is warranted due to unusual or extraordinary circumstances as InContact, Inc. dba NICE Systems, Inc. (NICE) is the only vendor that meets the County’s technical and operational requirements for outbound dialer software, and that the best interests of the County would be served by entering into an agreement with NICE; and Approve and authorize the Chairman to execute an Agreement with NICE for outbound dialer software for mass client notification and personalized appointment reminders, effective upon execution, not to exceed five consecutive years, which includes a three-year base contract and two optional one-year extensions, total not to exceed $413,081

Agenda Item Approved Introduced February 23, 2026

What this record is

Held by
NICE Systems, Inc 8 records across this site
Amount
$413K
Runs until
February 23, 2029 2 years away calculated from the contract term stated in the record
Type
rfp
Field
Technology

See everything else expiring in this field →

Read automatically from the title of the official record. The source document below is authoritative.

NICE Systems, Inc also holds

Consider recommendations regarding a First Amendment to the Agreement with NICE Systems Inc., for Digital Evidence Management System Services, as foll… $283K Santa Barbara County, CA Commission District(s): All CO - Change Order No. 2 to Contract No. 1315556 NICE Justice SaaS Solutions (Houston - Galveston Area Council (H-GAC) Cont… $1.42M DeKalb County, GA Consider recommendations regarding an Agreement with NICE Systems Inc., for Digital Evidence Management System (DEMS) Services, as follows: a) Approve… $1.55M Santa Barbara County, CA Commission District(s): All CO - Change Order No. 1 to Contract No. 1315556 NICE Justice SaaS Solutions (Houston-Galveston Area Council (HGAC) Contrac… $1.75M DeKalb County, GA a. Authorize the Contracts/Purchasing Officer or their designee to execute an Agreement with NICE Systems, Inc., for Automated Data Systems, for secur… $536K Monterey County, CA ends Jun 30, 2029

All 8 records for NICE Systems, Inc →

Committee
Information Technology Services
Requested by
Information Technology Services
Introduced
February 23, 2026
On agenda
June 16, 2026
Passed
June 16, 2026
Enactment no.
Agreement No. 26-263

Where it was heard

Board of Supervisors Jun 16, 2026 Consent Agenda be approved Pass