Resolution authorizing the execution of a 5-year Software as a Service agreement with Freshworks Inc., to implement and provide an ongoing cloud-based platform for IT Service Management and Customer Service Management software, in an amount not to exceed $618,090.00, plus all applicable taxes.

What this record is

Held by

Freshworks Inc 3 records across this site

Amount

$618K

Runs until

no end date published in this record

Type

contract

Field

Technology

Read automatically from the title of the official record. The source document below is authoritative.

Freshworks Inc also holds

Resolution authorizing additional funds in the amount of $139,014.32 plus applicable taxes to continue a 5-year Software as a Service agreement with F… $757K Bellevue, WA SUBJECT: Approval to Waive the Competitive Bidding Requirement to Allow for the Purchase of Standardized Equipment and Approval of Software Subscripti… $15K Merced, CA

Committee

City Council Regular Meeting

Requested by

Information Technology Department

Introduced

March 16, 2023

On agenda

May 8, 2023