25-1626
Consideration to enter into a contract with Granicus through Carahsoft for Service Cloud program. Service Cloud bundles most of the current Granicus solutions that the City of Laredo is currently subscribed to and adds two additional products, Experience Agent (website chatbot) and OneView (311 solution). Bundling of the software licensing results in overall cost reductions and co-termination of contract dates. This is a three-year contract for the total amount of $320,730.64. FY 24-25 payment, credits have been applied to year one of the restructured Service Cloud agreement. The remaining one-time payment of $44,548.56 is due for implementation services for both Experience Agent and the OneView software. The agreement is through Carahsoft under DIR Contract #DIR-CPO-5687. Funding is available in the Information Services and Telecommunication Fund and General Fund.
What this record is
- Amount
- $321K
- Runs until
- August 25, 2028 2 years away date calculated from a contract term stated in the record, not quoted directly
- Type
- contract
- Field
- Technology
technology contracts in TX that end within a year →
Governments publish the end date in the award. That date is when the
work goes back out to bid, and it is usually stated years ahead.
Read automatically from the title of the official record. The source document below is authoritative.
- Committee
- City Council
- Requested by
- Information Services & Telecommunication
- Introduced
- August 25, 2025
- On agenda
- September 15, 2025
Where it was heard
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