Resolution amending Resolution 628-2024, authorizing the Mayor and the Director of Innovation & Performance, on behalf of the City of Pittsburgh, to enter into an agreement or agreements and amendments thereto with Vision Point Systems ("VPS") to obtain Twilio Flex support services, with the general objective of retaining VPS to provide exceptional and reliable services for our call centers, by increasing the approved amount by Thirty-Two Thousand Dollars ($32,000) for an amended total cost-not-to-exceed Forty-Eight Thousand Dollars ($48,000) over three (3) years. (Waiver of Competitive Process Received)

What this record is

Held by

Vision Point Systems 2 records across this site

Amount

$48K

Runs until

no end date published in this record

Type

amendment

Read automatically from the title of the official record. The source document below is authoritative.

Vision Point Systems also holds

Resolution authorizing the Mayor and the Director of Innovation & Performance, on behalf of the City of Pittsburgh, to enter into an agreement or agre… $16K Pittsburgh, PA

Committee

Committee on Innovation, Performance, Asset Management, and Technology

Requested by

Department of Innovation and Performance

Introduced

August 29, 2025

On agenda

September 3, 2025

Passed

September 16, 2025

Enacted

September 16, 2025

Enactment no.

540

Where it was heard

City Council Sep 16, 2025 Passed Finally Pass Standing Committees Sep 10, 2025 Affirmatively Recommended Pass City Council Sep 3, 2025 Read and referred