2025-2175
Resolution amending Resolution 628-2024, authorizing the Mayor and the Director of Innovation & Performance, on behalf of the City of Pittsburgh, to enter into an agreement or agreements and amendments thereto with Vision Point Systems ("VPS") to obtain Twilio Flex support services, with the general objective of retaining VPS to provide exceptional and reliable services for our call centers, by increasing the approved amount by Thirty-Two Thousand Dollars ($32,000) for an amended total cost-not-to-exceed Forty-Eight Thousand Dollars ($48,000) over three (3) years. (Waiver of Competitive Process Received)
What this record is
- Held by
- Vision Point Systems 2 records across this site
- Amount
- $48K
- Runs until
- Not stated in the agenda text — the term is normally in the signed agreement, attached to the original item ↗
- Type
- amendment
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Read automatically from the title of the official record. The source document below is authoritative.
Vision Point Systems also holds
Resolution authorizing the Mayor and the Director of Innovation & Performance, on behalf of the City of Pittsburgh, to enter into an agreement or agre…- Committee
- Committee on Innovation, Performance, Asset Management, and Technology
- Requested by
- Department of Innovation and Performance
- Introduced
- August 29, 2025
- On agenda
- September 3, 2025
- Passed
- September 16, 2025
- Enacted
- September 16, 2025
- Enactment no.
- 540
Where it was heard
City Council Standing Committees City CouncilWatch what Pittsburgh buys
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