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2025-2058

Resolution amending Resolution 877-2024, authorizing the Mayor, the Director of the Department of Innovation & Performance, and the Office of the Mayor, to enter into an agreement or agreements or amendments thereto with Incapsulate, now doing business as Accenture, to upgrade the City’s Customer Relationship Management (CRM) system and our related capabilities and processes, by increasing the approved amount by Thirty Thousand Dollars ($30,000) for a total cost not-to-exceed One Million One Hundred Twenty-Five Thousand Seven Hundred Fifty-Five Dollars and Thirty-Three Cents ($1,125,755.33) over three (3) years, subject to appropriation by City Council in future budget years.

Resolution Passed Finally Introduced July 11, 2025

What this record is

Amount
$1.13M
Runs until
Not stated in the agenda text — the term is normally in the signed agreement, attached to the original item ↗
Type
amendment

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Read automatically from the title of the official record. The source document below is authoritative.

Committee
Committee on Innovation, Performance, Asset Management, and Technology
Requested by
Department of Innovation and Performance
Introduced
July 11, 2025
On agenda
September 24, 2025
Passed
September 30, 2025
Enacted
September 30, 2025
Enactment no.
585

Where it was heard

City Council Sep 30, 2025 Passed Finally Pass Standing Committees Sep 22, 2025 Affirmatively Recommended Pass Standing Committees Sep 10, 2025 Held in Committee Pass Standing Committees Aug 27, 2025 Held in Committee Pass City Council Jul 28, 2025 RECOMMITTED Pass Standing Committees Jul 23, 2025 Affirmatively Recommended Pass City Council Jul 15, 2025 Read and referred

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