To authorize the Director of the Department of Technology to renew the contract with TalkDesk Inc. for the Integrated Voice Response Replacement System; and to authorize the expenditure of $471,545.00 from the Department of Technology, Information Services Operating Fund. ($471,545.00)

What this record is

Held by

TalkDesk Inc 3 records across this site

Amount

$472K

Runs until

September 30, 2026 already ended date quoted from the agreement attached to this item

Type

amendment

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TalkDesk Inc also holds

To authorize the Director of the Department of Technology to renew the contract with Talkdesk Inc. for the Integrated Voice Response Replacement Syste… $579K Columbus, OH ends Sep 30, 2027 To amend the 2024 Capital Improvement Budget; to authorize the transfer of funds within the Information Services G O Debt Fund; to authorize the Direc… $876K Columbus, OH ends Oct 1, 2025

Committee

Finance & Governance Committee

Requested by

Technology Drafter

Introduced

May 23, 2025

On agenda

June 30, 2025

Passed

July 2, 2025

Where it was heard

Columbus City Council Jun 30, 2025 Approved Pass Columbus City Council Jun 23, 2025 Read for the First Time

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