Health and Human Services Agency (HHSA) recommending the Board: 1) Make findings pursuant to Section 3.13.030 (C) of the El Dorado County Ordinance Chapter 13, Contracting Out, that due to the limited timeframes and temporary or occasional nature of the work involved in as-needed after-hours emergency telephone answering services provided by Inland Southern California 211+ (ISC211+), the ongoing aggregate of work to be performed is not sufficient to warrant the addition of permanent staff; 2) Make findings in accordance with Procurement Policy C-17 Section 3.4(2f) to exempt Agreement for Services 10066 from the competitive bidding process, with Purchasing Agent concurrence, because “the procurement is for services where the continuity of providers will provide efficiency or critical knowledge, and other providers of the services cannot provide similar efficiencies or critical knowledge”; 3) Approve and authorize the Chair to sign Agreement for Services 10066 with ISC211+, in the amount of $200,000 and for the term of three years from April 10, 2026, through April 9, 2029; 4) Authorize the Purchasing Agent to execute amendments relating to Agreement 10066, contingent upon approval by County Counsel and Risk Management, which do not increase the maximum dollar amount or term of the Agreement; and 5) Authorize the HHSA Director and the Chief Assistant Director to execute programmatic, administrative, and fiscal documents relating to Agreement 10066. FUNDING: 37% Federal Funding, 21% State Funding, and 42% County Realignment Funding.

Agenda Item Approved Introduced February 12, 2026

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