24-1492
Veterans Service Officer (VSO) Brown reported that the Veterans Services Office is fully staffed, with all Veterans Service Representatives (VSRs) fully accredited with Cal-Vet. Brown reported that Bonnie Steward, Senior Office Assistant, would begin training to be the backup clerk for the VAC meetings for Clerk/Administrative Technician Courtney Frame. Next, Brown reported that the Veteran Services Office has completed all of its responsibilities pertaining to the Cal-Vet 6 month audit covering the period of January 1, 2024 to June 30, 2024. The office is waiting for Cal-Vet to inform them of any corrections that may need to be made before the final audit results are posted. Brown reported that the Stand Down was scheduled for September 13th and 14th at the VMB. Brown planned to have some of the VSRs working the event to help answer questions for veterans and make appointments. Next, Brown reported that for the month of July, the office had 334 incoming phone calls, 79 scheduled appointments, and 182 walk-in clients. Lastly, Brown reported there had been no changes to services provided to South Lake Tahoe by VSR II Tisha Holy.
- Committee
- Veterans Affairs Commission
- Requested by
- Veteran Affairs Commission
- Introduced
- August 12, 2024
- On agenda
- August 8, 2024