Dollar Limit Increase to the Cooperative Contract for Managed Service Provider for IT Contractor Services for the Department of Innovation and Technology (Citywide) This contract provides a managed service provider to help alleviate staffing constraints and meet the increasing demand for Information Technology (IT) services across the organization. The tasks performed may include coordinating IT related purchases, serving as a liaison between DoIT and Procurement Services, providing administrative, operational, project management, and architectural systems support, and delivering consulting and training services. A dollar limit increase is needed to maintain continuous operations and avoid service disruptions resulting from increased employee turnover and retirements in DoIT. The Department of Innovation and Technology and Procurement Services recommend increasing the dollar limit using the State of Arizona cooperative contract with GuideSoft, Inc. dba Knowledge Services, by $451,000, from $99,000 to a combined total amount not to exceed $550,000 annually, with an annual increase allowance of up to 5% or the adjusted Consumer Price Index.

Contract Agenda Ready Introduced July 30, 2026

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