Request approval of entering into a contract with CORE AMS to provide e-Billing, payment processing and other Deltona Water Customer billing needs to enhance the customer experience with an estimated savings of $70,000 per year once 30% of customers have changed to e-Billing. Total upfront cost to initiate the selected services is $33,152.00. - Steven Danskine, Public Works/Deltona Water (386) 878-8998. Strategic Goal: Customer Service

What this record is

Held by

CORE AMS

Amount

$33K

Runs until

no end date published in this record

Type

contract

Read automatically from the title of the official record. The source document below is authoritative.

Committee

City Commission

Requested by

Public Works & Deltona Water Department

Introduced

December 3, 2021

On agenda

January 3, 2022

Passed

January 3, 2022